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Mobile Tech Support, Inc. is devoted to helping customers use information and
current technology to revamp their work environment and effectively use computers
in the quickest, most efficient manner possible.
Our
goal is to provide prompt onsite service with minimal downtime for both
business and residential sectors.
We
Come to You
Mobile Tech Support is staffed and structured for fast, expert,
on-site service. We remain the trusted "Silent-Partner,"
providing ongoing maintenance of critical operations. Our goal is to
ensure our clients' maximum uninterrupted productivity. Our Phoenix-based
computer services include networking, Metro Phoenix computer repairs, upgrades, new computers,
and even on-site
tutoring.
Our Services:
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Standard Services:
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Internet setup
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Virus removal and
protection
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Spyware removal and
protection
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Data backup
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Computer repair
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Computer upgrades
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Troubleshooting / diagnosis
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New system
builds
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Computer relocation
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Custom built
servers/workstations
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New computer setup
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Computer maintenance
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Computer &
software tutoring
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Software installation
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Consultation
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Advanced Services:
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Emergency data recovery
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Onsite networking
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Data transfers
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Remote computing
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Network security
& firewall
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Wireless network
setup/security
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Virtual private
network solutions
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Windows NT server/workstation
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LAN/WAN (Intranet and Internet)
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Network email setup (Exchange/Outlook)
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* $10
Discounts for any Onsite or Remote Service for all Active Military personnel *
Onsite Tech Support:
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$75.00 / Hour
- This rate is for all general upgrades, repairs, tutoring, consulting, and
almost everything else not covered under the $90.00 price range
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$90.00 / Hour
- This rate is for all of our "high end" services. Database
development, data transfer, data recovery, custom program development,
web page components (Flash, databases, programming, Javascript,
VBScript), night/weekend work, emergencies, etc.
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$10 |
travel for onsite service |
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$20 |
parts pick (if
applies) |
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$20 |
per hour additional
for nights,
weekends & emergency calls. |
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You are billed
for the time our technician is at your location, and not for
travel time.
Also you will be billed in 15 minute increments
after the first hour.
This fee includes any time
needed to diagnose and fix the problem.
Onsite service has a 1 hour
minimum.
Remote Tech Support:
Time is money, we get in & out as
fast as possible. Our phone support & remote troubleshooting
services give you fast reliable support when you need it.
If you own a business, we provide
enterprise-level support without the high cost & management overhead of
maintaining a large in-house support organization.
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Fast, Easy Secure
remote support
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We take control
in seconds
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You control our
access at all times
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We respect your
privacy & sensitive information
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We have
Sophisticated Remote Access Tools
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Over 15 years of
experience in the Phoenix area
The hourly rate for Remote
Tech Support is the same as the prices for Onsite Tech Support, except
there is no travel fee for each visit. Although there is a 1 time
$10 setup fee for remote support. Once you are setup, we can provide you
with quick safe support on an on going basis for most of your common
computer issues.
Remote service has a $50 minimum.
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Standard Services:
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Based on the rates above, if we provide you with
remote support for our standard services, you are paying $75/
hour which is equal to $1.25/ minute. So with a $50
minimum you are getting 40 minutes of support. After the
first 40 minutes, we bill you at the rate of $1.25/ minute. |
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Advanced Services: |
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Based on the rates above, if we provide you with remote
support for our advanced services, you are paying $90/ hour
which is equal to $1.50/ minute. So with a $50 minimum you
are getting aprx. 33 minutes of support. After the first
33 minutes, we bill you at the rate of $1.50/ minute. |
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Nights &
Weekends: |
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For Nights & Weekends, please add .25 cent/ minute
to the services listed above. Nightly rate starts at 6 pm.
So
Standard Service is $90/ hour ($1.50/minute), and
Advanced Service is $105/ hour ($1.75/ minute). |
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Our
Mission
We
understand the urgency and sheer cost of systems downtime!
At Mobile Tech Support, we believe in the importance of long
standing business relationships and timely, personalized support.
We continue to be successful because our clients know they can
count on us for any technical need. |
Your complete computer services group
Serving our community since 1993
If we can be of any assistance please contact our
friendly staff at:
Office:
623-937-8555
Mobile: 602-989-7999
Mobile Tech Support, Inc.
P.O. Box 996 Peoria, AZ 85380-0996 |
Email: support@mobiletechsupport.com
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