Email Help

Step 1:

To open the Internet Accounts panel

Select: Tools>Accounts 

Step 2:

On the Internet Accounts panel 

Select: Add > Mail

Step 3:

You will be prompted to enter a Display Name. This will be the name which identifies you in your outgoing mail. Select 'Next'.

Step 4:

Enter your E-mail address and click 'Next'.

Step 5:

In both 'Incoming Mail' and 'Outgoing Mail' replacing 'yourdomain' with your domain name:

(i.e. mail.thecyberimage.com)

Step 6:

Enter your User Name and Password which has been assigned to you.

Step 7:

Select the method by which you connect to the internet.

Step 7:

Select 'Finish' to exit the Internet Connection Wizard.

Step 8:

After closing the Internet Connection Wizard finishes you should still be able to see the Internet Accounts panel. If you do not see this panel you can access it by following the same process for Step 1:

On the menu bar select: Tools>Accounts 

You should see the email account that you just created listed in this panel.

Step 9:

Select your account and click Properties on your Internet Accounts Panel.

Step 10:

Select the tab marked 'Servers' 

Step 11:

Make certain the box next to 'My server requires authentication' is selected. 

Step 12:

Click 'OK' to update your settings.

Step 13:

Try and send a test e-mail. If that email is sent/received successfully, you're finished! 

If you receive an error when you attempt to send/receive an e-mail, continue to the Outlook  Troubleshooting section here.