experience

quality

SUPPORT

IT Support Services

At Mobile Tech Support, we believe in the importance of long-standing business relationships and timely, personalized support.  We continue to be successful because our clients know they can count on us for any technical need.  Mobile Tech Support is staffed and structured for fast, expert  On-Site  &  Remote  IT Support Services. We remain the trusted “Silent-Partner,” providing ongoing maintenance of critical operations. Our goal is to ensure our clients’ maximum uninterrupted productivity.

Here are a few of the services that we offer:

Servers

  • Installation and deployment
  • Remote Desktop services
  • Active Directory planning
  • User rights management
  • Group policy
  • File and Printer Sharing
  • Microsoft Exchange
  • Virtualization
  • Operating system updates and patches
  • Migration from physical to virtual
  • Security and vulnerability assessment
  • Anti-virus and anti-malware protection
  • On-site and cloud backup services

Security

  • Security evaluation
  • Security process development
  • Rights and policy management
  • Security testing
  • Compliance evaluation and testing
  • Security best practices testing
  • Physical and logical security testing
  • Secure remote access
  • Workstation, Server and Network Security

Networking

  • Network design
  • Performance troubleshooting
  • Router installation
  • Load balancing
  • Point-to-point wireless
  • Wi-Fi planning and deployment
  • RDP setup and configuration
  • VPN setup and configuration
  • Network Monitoring and Management
  • High-Speed Cable, DSL or T1 line setup

Managed Services

  • Remote 24/7 monitoring
  • Automated maintenance
  • Patch management
  • Managed antivirus
  • Managed email security
  • Remote network management
  • Vulnerability testing
  • Inventory management
  • Backup monitoring

Cloud Services

  • Hosted email service
  • Hosted email archiving
  • Hosted anti-spam service
  • Co-Location Hosting
  • Hosted Microsoft Exchange
  • Cloud-managed network
  • Online backup services
  • Online file sharing services
  • Virtual private server Hosting

Backup

  • Off-site backup deployment
  • Backup/restore testing
  • Disaster/recovery planning
  • Business Continuity planning
  • Network storage deployment
  • Staff training on backup method

Consulting

  • Equipment evaluation
  • Lifecycle planning
  • Office relocation
  • Establishing new office site
  • Major application deployment
  • Infrastructure changeover
  • Budgeting Assistance
  • Employee turnover planning
  • Full IT process review

Workstations

  • PC and laptop setup
  • Data transfer
  • Antivirus & Anti-Malware software setup
  • Hardware and software setup
  • Peripheral setup
  • Network mapping to file shares
  • Remote access
  • Multi-monitor configuration
  • Virus, Worm, Spyware Removal

Residential Services

  • Troubleshoot and Repair
  • Wireless Networking
  • Data Backup and Recovery
  • High-Speed Cable & DSL Modem Setup
  • Troubleshoot and Repair
  • Software training
  • Virus, Worm, Spyware Removal
  • Computer Upgrades
  • Printer setup
  • Training and Setup

IT Support Services
We offer On-Site and Remote Tech Support Services
to both Residential and Business customers in the Greater Phoenix area

For a full line of our services, please see below.